> For the complete documentation index, see [llms.txt](https://aibotkit-docs.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aibotkit-docs.gitbook.io/documentation/troubleshooting-and-faqs/security.md).
# Security
If you don't want the chatbot to respond to any certain set of words, you can add them in the **Banned Words** list. If the user types those words, the chatbot won't respond and will give a fallback message:
"This message contains banned content"
Similarly, if there is any IP address you want to ban from using your chatbot, you can add the IP address in the **Banned IPs** field. You can get the IP address from the conversation page.
**Note**: Security settings are a paid feature (Essential & Business plans) — and they're unlocked free while you're on the **Free Full Access** trial.
#### Data Privacy & Security
AI BotKit is fully GDPR compliant and takes your data privacy very seriously. Here's how we ensure the security and confidentiality of your data:
* **End-to-End Encryption:** All messages are encrypted, ensuring that only you can access your conversations. No one else, including us, can view your messages.
* **Data Access & Portability:** In compliance with GDPR, you have full access to all your chatbots and conversation data. You can download this data anytime.
* **Knowledge Base Security:** Your knowledge base is **never stored in our database**. It is securely stored in Pinecone Vector Database, which also follows strict security standards.
* **Trusted AI Model:** We use **GPT 5 nano**, guaranteeing high-quality responses while maintaining security and confidentiality.
With AI BotKit, your data remains safe, private, and under your control at all times.
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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://aibotkit-docs.gitbook.io/documentation/troubleshooting-and-faqs/security.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.