> For the complete documentation index, see [llms.txt](https://aibotkit-docs.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aibotkit-docs.gitbook.io/documentation/plans-and-billing/free-full-access-plan.md).
# Free Full Access Plan
Every new AI Bot Kit account starts on the **Free Full Access** plan. Unlike a typical "free tier" that hides the good stuff behind a paywall, Free Full Access **unlocks every feature** so you can build your bot, connect your channels, and see it working for your business — all before you spend a cent.
Your Free Full Access plan and message balance on the Plans & Billing page
***
## What's Included
| What you get | Free Full Access |
| ---------------------------- | ----------------------------------------------------------- |
| Chatbots | **1** |
| AI Messages | **100 one-time** (lifetime — they do **not** reset monthly) |
| Character Storage | **1,000,000** characters |
| Links to Train (per chatbot) | **5,000** |
| Every paid feature | **✓ Unlocked** |
| Credit card required | **No** |
### Every paid feature is unlocked
While you're on Free Full Access, you can use everything AI Bot Kit offers:
* **Knowledge base** — website scraping, file uploads (PDF/Docs/PPT), text, Q\&A, WordPress content, plus URL resync and WordPress auto-sync
* **Lead management** — lead capture forms, the leads table, email lead notifications, and lead export
* **Channels** — WhatsApp, Telegram, Instagram, Slack, Discord, and Google Chat
* **Human handover** — omni-channel handover (Email, WhatsApp, Instagram, Telegram, Messenger) **and** live chat takeover
* **Automation** — Custom AI Actions / Webhooks and action buttons
* **Customization** — welcome screen, starter questions, follow-up messages, custom footer, themes, and appearance
* **Security** — banned words and phrases, IP blocking, AES‑256‑GCM message encryption
{% hint style="info" %}
The only thing that separates Free Full Access from a paid plan is the **message allowance**. Free gives you **100 one-time** messages; paid plans give you a larger allowance that **renews every month**.
{% endhint %}
***
## How the 100 Messages Work
* The **100 messages are a one-time, lifetime allowance** — they are **not** a monthly quota and do **not** reset at the start of each month.
* Every reply your chatbot generates counts as one message.
* You can watch your remaining balance any time on the **Plans & Billing** page (and in the header meter). For example, "Messages left: 100/100" means you haven't used any yet.
* When you reach zero, your chatbot pauses replying until you **top up** or **upgrade**.
***
## Adding More Messages (One-Time Top-Ups)
If you run low before you're ready to upgrade, you can buy a **one-time top-up**. Top-ups are a single purchase (not a subscription) and are added straight to your balance — buy again whenever you need to.
| Top-up | Price |
| ---------------- | ------------------ |
| **50 messages** | **$9** (one-time) |
| **100 messages** | **$18** (one-time) |
The "Add messages" dialog — use + / − to switch between the 50 and 100 message top-up
### How to Top Up
1. Log into your [AI Bot Kit dashboard](https://app.aibotkit.io).
2. Go to **Settings → Plans & Billing**.
3. In the **Current Plan** box, click **Add messages**.
4. Use the **+ / −** buttons to choose **50 messages ($9)** or **100 messages ($18)**.
5. Click **Buy … messages**. You'll be taken to a secure **Stripe Checkout** page.
6. *(Optional)* Have a coupon? Enter it in the **Add promotion code** box on the Stripe Checkout page to apply your discount.
7. Complete your payment. You'll be returned to the dashboard and your new messages are added automatically.
{% hint style="success" %}
**Coupon codes are supported.** On the Stripe Checkout page you'll see an **Add promotion code** field — enter a valid code there to discount your top-up before paying.
{% endhint %}
{% hint style="info" %}
Message top-ups are exclusive to the Free Full Access plan. On paid plans, use recurring [Add-ons](/documentation/plans-and-billing/add-ons.md) instead to raise your monthly limits.
{% endhint %}
***
## Upgrading From Free Full Access
Ready for more chatbots or messages that renew every month? You can upgrade to **Basic**, **Essential**, or **Business** at any time from **Plans & Billing**. See [Upgrading to Paid Plans](/documentation/plans-and-billing/upgrading-to-paid-plans.md).
* Your bots and their configuration are preserved.
* Your message allowance switches from a **one-time** balance to a **monthly renewing** allowance.
* Features remain available according to the plan you choose. (For example, a feature that's on Essential/Business will re-lock if you move to Basic — your settings are kept and re-enable if you upgrade again.)
***
## FAQs
**Do my 100 free messages refill each month?** No. They're a one-time, lifetime allowance. Top up or upgrade for more.
**Can I really use paid features for free?** Yes — Free Full Access unlocks every feature. You're only limited by the 100‑message allowance and the plan limits (1 bot, 1M characters, 5,000 links).
**Is a credit card required to start?** No. You only enter payment details if you choose to buy a top-up or upgrade to a paid plan.
**Can I apply a coupon to a top-up?** Yes. Enter it in the **Add promotion code** field on the Stripe Checkout page.
***
## Related Topics
* [Pricing](/documentation/introduction/pricing.md) — All plans and the feature comparison
* [Add-ons](/documentation/plans-and-billing/add-ons.md) — One-time top-ups (Free) and recurring add-ons (paid plans)
* [Where to Find Your Usage](/documentation/plans-and-billing/where-to-find-your-usage.md) — Track your message balance
* [Upgrading to Paid Plans](/documentation/plans-and-billing/upgrading-to-paid-plans.md) — Move to a monthly plan
---
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